Location
Bristol or London
Department
Business Systems (IT)
About The Role
Motability Operations have started to explore the opportunities that advances in vehicle technology may offer to both the company and our customers.
Reporting to the Head of IT Architecture; this role will sit within a new team, tasked with the development of services that use vehicle data and in-car applications to optimise our processes, build new revenue streams and deliver great customer service.  
Main areas of responsibility: 
  • To build and manage an in-house technical team dedicated to delivering data products
    o Work with our chosen delivery partner to define an enduring team structure
    o Recruit and manage technical team members within that structure

  • To become an expert in connected vehicle technology by: 
    o Building relationships with industry experts; manufacturers; and technology partners
    o Understanding existing and potential use cases for connected vehicle technology and their applicability to MO

  • To provide technical leadership within the Connected Vehicle team and wider data science initiatives by:
    o Disseminating best practices to analytics and product teams and providing consultations for their data-based experiments
    o Researching and implementing techniques and tools in machine learning/deep learning/artificial intelligence 
    o Make recommendations on new products, features or updates through analysis of available data
About You
You will have gained the following experience/skills:
  • You are self-driven; curious; and creative
  • You thrive working with diverse and cross-functional teams in a dynamic business environment
  • You can clearly and enthusiastically communicate the value of a chosen direction 
  • You embrace change and actively seek to improve yourself and processes around you
  • You can respond positively to problems and take a keen interest in solving them
  • You are a self-motivator that can work collaboratively to achieve a goal
  • You have an analytical mind, and you are comfortable using data to justify a direction or to review an outcome
  • You have superior presentation skills including storytelling and other techniques designed to guide and inspire others
Minimum Criteria
  • You should have considerable relevant project experience in successfully launching, planning, and executing data science projects in a business environment
  • You can demonstrate the ability to manage large data science projects and diverse teams 
  • A bachelor’s or master’s degree in computer science, data science, operations research, statistics, applied mathematics, or a related quantitative field is required
  • A specialization in automotive telematics is preferred
About The Company
Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 630,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.
 
We employee around 1200 people who are based across 3 locations: London, Bristol, and Edinburgh, and with our new Hybrid-Working approach,  we support a combination of working remotely from home and from the office 

Our values are at the heart of everything we do, and our people demonstrate these values:
  • Empowerment
  • Empathy
  • Inclusion
  • Forward thinking
  • Excellence
As a Motability Operations team member, the benefits you can expect are:
  • Competitive salary and discretionary annual bonus
  • 15% non-contributory pension (9% non-contributory during probation period)
  • Private healthcare
  • 28 days holiday in addition to bank holidays
  • Life assurance
  • Voluntary benefits such as dental insurance and gym membership
  • Cycle to work scheme
  • A flexible working arrangement between home and the office 
At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply.  We want to sustain a culture that nurtures, where employees are free to flourish and where they’re rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender. 

We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.

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