Bristol or London
Human Resources
About The Role
This role is responsible for providing advice and support in relation to HR related business including organisational structures, resourcing, training & development, succession plans, performance management, remuneration & benefits, people policies & practices and employment legislation
As a member of the HR leadership team, be a role model of the business culture, lead HR projects and coach other team members
  • Support the delivery of MO’s strategy, including both the People Strategy and D&I Strategy to meet the business’ short and long term goals and ambitions
  • Advise and support directors and senior leaders to deliver the people agenda including:
  • Review the structure / shape of departments and job design to meet business requirements 
  • Recruit and retaining diverse teams in line with our D&I strategy people.  Ensuring that leaders have the right knowledge and skills and are role models of business culture
  • Work with leaders to develop and implement career frameworks and training & development plans including succession plans
  • Support leaders in driving and maintaining high levels of employee engagement and 
  • Review and providing advice on remuneration including support for the annual salary and bonus process
  • Understand and advising on people policies, practices and processes 
  • Provide ‘employee relations’ support and advice 
  • Provide advice on employment legislation and other regulatory requirements  
  • Support specific recruitment programmes e.g. graduates, apprenticeships, scholarship scheme, work experience  
  • Work with leaders to ensure employees have an effective induction to the company 
  • To act as a coach to leaders  
  • Lead / be involved with business-wide and HR initiatives and projects 
  • Involvement in (through membership or attendance) business governance committees
  • Ensure the HR agenda is delivered in line with the company’s risk and compliance management framework including internal and external audits (e.g. compliance with policies, data and systems’ access and ownership) 
  • Be a key member of the HR leadership team working closely with the director and Head of Function to develop and implement the people strategy for the company including the annual plan for the division.  Contribute to the delivery of HR’s KPIs 
About You
You will have gained the following skills/experience:
  • This role is perfect for an experienced HR Business Partner, who is passionate about HR and providing the best possible service to our business
  • Proven experience in an HR Business Partner role, ideally supporting an IT Division.
  • The ideal candidate will have excellent knowledge of UK employment legislation and strong generalist HR experience.
  • You can build strong relationships and influence stakeholders all levels.
  • Experience working effectively as part of a team, demonstrating initiative and proactively contributing ideas, views and recommendations for best practices and process improvement.
  • Experience of working with HR data, and an analytical mindset, to shape and influence people outcomes and business decisions
Minimum Criteria
  • Considerable experience working at a senior level as a HR Business Partner
  • Understanding of business dynamics and strategy
  • Commercial acumen
  • Involvement in cross-functional activities / projects 
  • Broad knowledge of HR including employment legislation
  • Experience of coaching leaders
About The Company
Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 630,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.

Our values are at the heart of everything we do, and our people demonstrate these values:
  • Empowerment
  • Empathy
  • Inclusion
  • Forward thinking
  • Excellence
As a Motability Operations team member, the benefits you can expect are:
  • Competitive salary and discretionary annual bonus
  • 15% non-contributory pension (9% non-contributory during probation period)
  • Private healthcare
  • 28 days holiday in addition to bank holidays
  • Life assurance
  • Voluntary benefits such as dental insurance and gym membership
  • Cycle to work scheme
  • A flexible working arrangement between home and the office 
At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply.  We want to sustain a culture that nurtures, where employees are free to flourish and where they’re rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender. 

We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.

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