Location
London
Department
Asset Risk
About The Role
Reporting to the Pricing Product Owner the key responsibilities and requirements for this role will be:
  • Compile, verify accuracy and sort information according to priorities to prepare Wheelchair Accessible Vehicle Converters Association source data into the internal pricing load programme.
  • Develop and maintain strong working relationships with the internal WAV (wheelchair accessible vehicles) account managers as well as WAVCA themselves 
  • Taking ownership and work on system enhancements if there is a change to the original feed carrying out regular risk assessments
  • Review WAVCA data for anomalies or errors, correcting any incompatibilities if possible before loading the data into the Step system.
  • The ability to understand Pricing requirements ensuring that the Step system is fully functional and adapting to meet business needs
  • Assisting the Product owner in prioritisation of requirements. 
  • Building and maintaining a strong relationship with Amplifi, our 3rd party support partner
  • Ensuring requirements are clearly defined and any impacts considered. 
  • Responsibility for overseeing business testing. 
  • Liaising with a wide range of key stakeholders including Digital Customer, Marketing, etc. to elicit requirements and to keep them up to date with developments and progress
  • Ensuring the successful transition from existing functionality to new.
About You
You will have gained the following experience/skills:
  • Working with internal stakeholders you will continue to ensure the pricing system remains fit for purpose by continually supporting the development of the system
  • You have excellent attention to detail and produce work of consistent high quality
  • You thrive on taking ownership of issues and are resourceful in finding solutions
  • You value simplicity 
  • You will be a strong communicator, ensuring the wider teams (Asset Risk) and external contacts (WAVCA) remain fully up to date on the status of your portfolio of vehicles
  • You can respond positively to problems and take a keen interest in solving them
  • You embrace change and actively seek to improve yourself and processes around you
  • You are self-motivator that can work collaboratively to achieve a goal
Minimum Criteria
  • Effective written and oral communication skills 
  • Excellent organisational skills
  • Keen attention to detail
  • Strong communication skills 
  • Good relationships across the business  
  • Experience of communicating ideas and updates to different groups of people
About The Company
At Motability Operations Ltd we provide a unique mobility proposition for the specific needs of people with disabilities by leasing cars, scooters and powered wheelchairs to those in receipt of Disability Living Allowance and Personal Independence Payment. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and have over 625,000 customers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.

Our values are at the heart of everything we do and our people demonstrate these values:
  • Empowerment
  • Empathy
  • Inclusion
  • Forward thinking
  • Excellence
What’s on offer

As a Motability Operations team member, the benefits you can expect are:
Competitive reward package including an annual discretionary bonus
  • 15% non-contributory pension (9% non-contributory pension during probation period)
  • 28 days annual leave with option to purchase and sell days, in addition to bank holidays
  • Funded Private Medical Insurance cover
  • Electric/Hybrid Car Salary Sacrifice Scheme and Cycle to Work Scheme
  • Life assurance at 4 times your basic salary
  • Funded health screening for over 50s
  • Voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans
  • Employee Discount Scheme with an app to save on the go
  • Free access to healthcare apps such as Peppy, Unmind, Aviva Digital GP and volunteering app on Hand for all employees
  • Generous family leave policies
At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply.  We want to sustain a culture that nurtures, where employees are free to flourish and where they’re rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender.

We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.

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