Location
London
Department
Business Systems (IT)
About The Role
Motability Operations are truly hybrid, we are in the process of moving our remaining workloads to the cloud, natively where possible.  Joining a team of 10, the role involves maintaining, improving, and automating our current technologies whilst supporting and participating within the cloud migration.  This is an exciting opportunity for an experienced engineer who is ready to start learning how to support within a hybrid environment.

Location:
Based in London (hybrid working), reporting to the Infrastructure Manager

Core Hours:
Initially covering the core hours within a team 8am-6pm Monday – Friday, with potential for working a varied 35-hour week as required by the business.
About You
You will have gained the following skills/experience.
  • You’ll need to love Information Technology
  • You’ll need to be prepared to learn new technologies and skills.
  • Be able to take a hands-on approach
  • Have a ‘can do’ outlook
  • Ability to communicate based on understanding the audience
  • Proactively deal with issues
  • Professional approach to change management with appropriate consideration and communication of any potential service impact
  • Flexibility to work out of hours to accommodate the needs of the business
Minimum Criteria
  • Provision, maintain, administer and troubleshoot the Vmware Stack
  • Expert knowledge of vSphere 6 and 7
  • Good experience of Microsoft Windows Operating Systems (2008, 2012,2016,2019,2022
  • Good analytical and problem-solving abilities
  • Experience delivering complex change within infrastructure projects and initiatives 
  • Strong belief and capabilities in sharing knowledge within the team 
  • Good knowledge of Active Directory
  • Intermediate knowledge of M365, Exchange and Azure AD 
  • Understanding of ITIL Framework
  • Monitoring Experience (Orion \ Cloud Watch)
  • Capacity planning / performance analysis of Infrastructure
  • PowerShell Scripting
  • Foundation knowledge of AWS
  • Good understanding of DHCP, DNS and related technologies
About The Company
Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 630,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.

Our values are at the heart of everything we do, and our people demonstrate these values:
  • Empowerment
  • Empathy
  • Inclusion
  • Forward thinking
  • Excellence
As a Motability Operations team member, the benefits you can expect are:
  • Competitive salary and discretionary annual bonus
  • 15% non-contributory pension (9% non-contributory during probation period)
  • Private healthcare
  • 28 days holiday in addition to bank holidays
  • Life assurance
  • Voluntary benefits such as dental insurance and gym membership
  • Cycle to work scheme
  • A flexible working arrangement between home and the office 
At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply.  We want to sustain a culture that nurtures, where employees are free to flourish and where they’re rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender. 

We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.

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