Business Systems (IT)
About The Role
Motability Operations are currently on-boarding different business facing applications with the use of AWS Cloud Infrastructure and PING application suite for Identity Management. PING is a crucial part of the day to day identity access management gateway into Motability Operations applications. As part of this fast-paced environment a strong leader to form a new IAM Team and is needed to be in position to manage the Business requests, Delivery, Support and Stakeholder Management of this Identity and Access Management Service. Establishing and sustaining an effective IAM program in and across the organisation for both employees and customers.
About You
You will have gained the following/experience:
  • We are looking for someone with a positive and flexible outlook who can demonstrate leadership, complete ownership and effective management of suppliers and partners to deliver a highly available and effective service. 
  • You should be able to manage multiple stakeholders and lead a team to deliver and support a market leading cloud solution. You should enjoy collaborating with people, managing your own time and workload and have strong attention to detail.
You will:
  • Provide an enterprise-wide identity governance & access management service -own all aspects of the service with a strong focus on continual improvement
  • Focus on identity and access management aspects of information security and lead all aspects of access control tools and identity management processes and technologies
  • Provide expertise and advice as a Subject Matter Expert (SME) for access administration and troubleshooting of Identity and Access Management (IAM) tools, applications and assigned technologies
  • Define, recruit, and build out the IAM BAU Team
  • Lead the onboarding of new applications to the IAM service
  • Be flexible to work out of hours to resolve any major incident as required
  • Have excellent communication skills and be able to lead a major incident
  • Work autonomously and have a strong sense of prioritisation to deliver an effective service
  • Work with the Security Architect to define and implement the IAM strategy
  • Contribute towards strategic objectives of the IT Security function and align with overall IT and company strategy
  • Be encouraged to challenge the status quo and offer pragmatic and achievable solutions both within and outside your immediate team
  • Relevant Experience or Degree in Business or IT related field and/or equivalent
  • Real world experience of integrating 3rd party application into IAM/SSO systems
  • Strong understanding of Agile methodologies and delivery mechanisms
  • Identity Management certifications (e.g. CIAM)  highly desirable and Cyber Security qualifications (CISSP, CISM, CEG, OSCP or CREST) advantageous
  • Broad understanding of technology risks and controls including risk scenarios, policies and standards, control assessments and measurements, issues, and breaks
  • 2 years+ IAM applications (preferably PING) experience
  • Experience of managing delivery teams
  • Proven record of excellent problem detection and resolution
  • Experienced in managing suppliers, managed services, and partners
  • Strong stakeholder Management and Leadership
About The Company
At Motability Operations Ltd we provide a unique mobility proposition for the specific needs of people with disabilities by leasing cars, scooters and powered wheelchairs to those in receipt of Disability Living Allowance and Personal Independence Payment. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and have over 625,000 customers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.

Our values are at the heart of everything we do and our people demonstrate these values:
  • Empowerment
  • Empathy
  • Inclusion
  • Forward thinking
  • Excellence
What’s on offer
As a Motability Operations Ltd team member you can expect:
  • 28 days holiday in addition to bank holidays
  • 15% non-contributory pension after probation
  • Private healthcare
  • Life assurance
  • Season ticket loans
  • Voluntary benefits such as travel insurance, health checks and gym membership
Unfortunately Motability Operations Ltd is unable to provide visa sponsorship; therefore applicants applying to work with Motability Operations Ltd must be eligible to work in the UK.

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