Business Systems
About The Role
Our IT Roadmap defines our next steps in replacing legacy systems and delivering efficiency, innovation and future business agility.
This position is a great opportunity for the right person to be part of an IT team that is at the forefront of driving IT implementations across a range of technologies. 

Reporting into the IT Portfolio Manager, this is a highly responsible and pivotal role to ensure the successful delivery of the IT Portfolio through providing effective Programme /Project leadership.

Working closely with the team you will have responsibility for;
  • Facilitating RAID management across programmes and wider portfolio ensuring processes are followed to ensure effective management
  • Provide financial monitoring and control including analysis and reporting, monitoring budgets to ensure appropriate governance and controls are in place
  • Ensuring that the appropriate controls are in place and taking ownership for escalating variances to both the IT Portfolio Manager and Project Management Practice Manager as required
  • Keeping fully up to date on industry best practice, using your innovative approach and progressive thinking to support the IT Portfolio Manager in defining new processes and standard
  • Proactively leading on Business case tracking, traceability and benefits realisation activities.  Using your analysis and insight, you will present your work to stakeholders as required
  • Ensuring accurate, appropriate and timely updates are available and in line with the agreed governance schedule
  • Proactively guiding project managers and programme managers in the identification of items for escalation through the governance channels
  • Providing quality assurance, including the audit of portfolio documents in line with defined Portfolio Management Office processes and best practices, ensuring consistent quality across all portfolio documentation including Business Systems Board and Portfolio Management Committee updates
  • Provide Project planning, Milestone management, Scope management; and Change Management to ensure effective delivery
  • Oversight of contracts pertaining to the programmes where relevant
About You
You will have gained the following experience/skills:
  • You’ll have experience of working with traditional IT Teams as well as Product Teams
  • You will bring knowledge and experience of what makes a Portfolio Management Office successful
  • Possess strong business acumen and a high level of financial management together with experience of providing key management information to support the business
  • You will have credibility at all levels, with the confidence to engage and interact with a variety of stakeholders
  • You love working with a variety of teams and stakeholders to develop a detailed understanding of requirements ensuring that you have the relevant context to deliver your responsibilities. 
  • Enjoy developing and implementing new processes and procedures that add value and deliver efficiencies
  • Enjoy being one step ahead by anticipating stakeholders needs and identifying and forecasting issues and slippages to ensure accurate planning and resolution 
  • Excellent problem-solving and communication skills; communicating effectively with teams, senior managers and stakeholders
  • Ability to identify problem areas, independently drive creative solutions and influence stakeholders to implement effect change 
  • You are a critical thinker, highly engaged and proactive.  
  • Enjoy working in a multi-faceted role and can adapt to evolving pace
  • Highly organised with the ability to manage multiple workstreams in parallel where there are tight delivery milestones
  • Be able to demonstrate attention to detail and precision in everything you do
  • Passionate and see the value in governance, ensuring that processes are proportionate and fit for purpose.
  • You will enjoy challenging the status quo when you have identified efficiency opportunities 
  • You’ll enjoy managing a varied workload, be self-motivated, setting clear priorities and delivering with autonomy 
Minimum Criteria
  • Understanding of Portfolio Management Programme / Project deliveries using your strong experience of AGILE and/or PRINCE2 methodology (or equivalent) for medium to large sized projects 
  • Experience working in a multi layered Portfolio environment (Programme, Project & Product)
  • Strong analytical skills including experience of turning data into insights
  • Project management using AGILE or PRINCE2 methodology (or equivalent) for medium to large sized projects 
  • Understanding of programmes within a large and complex IT environment
  • Highly proficient IT skills in Word, Excel, PowerPoint, and MS project
  • Excellent written/oral communication skills for reports and presentations 
  • Facilitating large workshops / meetings
  • Presenting to senior stakeholders
  • Working in a matrix management environment
  • Reviewing and improving PMO best practices 
  • Senior stakeholder management
Desirable Criteria
  • ISEB Programme and Project Support qualification (PPSO)
  • P30 Qualification
  • APMP Qualification
About The Company

At Motability Operations Ltd we provide a unique mobility proposition for the specific needs of people with disabilities by leasing cars, scooters and powered wheelchairs to those in receipt of Disability Living Allowance and Personal Independence Payment. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and have over 600,000 customers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.

Our values are at the heart of everything we do and our people demonstrate these values:

  • Empowerment
  • Empathy
  • Inclusion
  • Forward thinking
  • Excellence

What’s on offer

As a Motability Operations Ltd team member you can expect:

  • Competitive salary and yearly bonus
  • 27 days annual leave in addition to bank holidays
  • Private healthcare
  • 15% non-contributory pension
  • Generous holiday allowance
  • Life assurance
  • Voluntary benefits such as travel insurance and gym membership

Unfortunately Motability Operations Ltd is unable to provide visa sponsorship; therefore applicants applying to work with Motability Operations Ltd must be eligible to work in the UK.

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