Business Systems
About The Role
This is a key role in the Business Systems (IT) department. This position is focused on the development, monitoring and assurance of the delivery plan for IT Roadmap for the year(s) and in leading the PMO team. The role requires an experienced IT Portfolio / PMO Manager with gravitas and drive to succeed in a challenging and rewarding environment. Our IT Roadmap defines our next steps in replacing legacy systems and delivering efficiency, innovation.

This position is a great opportunity for the right person to be part of an IT team that is at the forefront of driving IT implementations across a range of technologies including cloud and digital.

The Portfolio Manager will have exposure to IT Strategy, roadmap development and delivery with opportunities to further develop their skills and experiences in a dynamic, technology focused and fast moving IT organisation.

The role;
  • Line management & development of a team of PMO analysts & PMO Support 
  • Assurance of the IT Roadmap delivery through forward planning and oversight of in-flight programmes, the project pipeline and cross programme dependencies
  • Oversight of the quarterly Portfolio Planning process supported by the Portfolio Planner and PMO Analysts
  • Driving the portfolio management strategy 
  • Responsible for Portfolio level reporting into IT Senior Management and the Corporate Governance Forum responsible for project oversight including identification and management of Portfolio level RAID.
  • Ownership & development of the governance framework to ensure it remains fit for purpose and supports ways of working including project, programme and product. 
  • Ownership of the PPM tool ensuring it supports efficient and effective delivery adoption and appropriate use 
  • Delivery of continuous improvements and efficiencies across PMO and Portfolio 
  • Active involvement in the IT Management Team to drive a high performing function aligned to the department and company strategy.
  • Provide independent quality assurance of project management deliverables (Business Case, PID, PIR, RAID etc). 
  • Support business case development, tracking and benefits realisation activities
  • Financial responsibility for team budget 
  • Ownership of Business Systems Communication activity
About You
You will have gained the following experience/skills:
  • Experience of portfolio management including a demonstrable understanding of project, programme and product delivery and a track record of leading teams and supporting a portfolio of IT projects. 
  • Strong stakeholder management skills with an ability to influence others through presentation of robust challenge
  • An aptitude for critical thinking and analysis to identify solutions to challenges and issues. 
  • Experience of proactive management of a team including coaching, mentoring and recruiting high performing individuals
  • Ability to identify and resolve issues and conflicts both within the team and across the Portfolio
  • Effective, concise, proactive approach to communication with excellent written, oral, presentation skills 
You will love; 
  • Working in a delivery focused environment and enjoy nurturing this in others
  • Building a culture of collaboration and communication within the team and wider division through development of strong relationships 
  • Developing effective and efficient processes and structures to deliver against plans
  • Working as part of & making an active contribution to a high performing management team 
  • Questioning the status quo, coming up with new solutions, whilst always being considerate of others' and their views 
Minimium Criteria
  • Demonstrable experience of operating and planning at portfolio level with proven understanding of portfolio level dependency management 
  • Management experience including line management of PMO Analysts and building and developing high performing teams
  • Planning at a strategic level & executive level reporting  
  • Results-focused leadership 
  • Operating at Senior Management and Executive Level 
  • Experience of working with PPM tools including ownership of the PMM supplier relationship 
  • Budget Management – team and project/programme budgeting 
  • Business case construction and review, including benefits identification and realisation
  • Excellent written/oral communication skills
About The Company
At Motability Operations Ltd we provide a unique mobility proposition for the specific needs of people with disabilities by leasing cars, scooters and powered wheelchairs to those in receipt of Disability Living Allowance and Personal Independence Payment. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and have over 600,000 customers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.

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