Vacancies

Reporting into the L&D Manager, the key responsibility of this role is to provide training, coaching, and quality monitoring for call handlers within Commercial Services; to ensure individuals continuously improve their skills and ultimately deliver outstanding customer service. To provide highly accurate and consistent performance assessments for the management community. We are a p...

You will enjoy working with multiple business stakeholders, developing and maintaining strong relationships to ensure that you fully understand key departmental objectives, as well as the overarching departmental strategy. Excellent opportunity to utilise your strong communication skills to build and manage relationships with stakeholders across the business. You will be responsible fo...

This job is a multi-skilled blend of customer service, resolution of complaints / complex queries and investigating misuse and allegations of abuse towards the Scheme and Scheme vehicles. Your time will be divided between dealing directly with customers, Scheme partners and external organisations. Your job is to reach a fair outcome, balancing customer needs and business considerations and r...

Reporting into the Communications & Development Team Manager the key responsibilities of this role are to maintain the internal knowledge management tools as well as managing the creation of internal communications. Working closely with all areas of the business, including scheme partners and external 3rd party organisations, you will have responsibility for monitoring internal feedback via ...

We are looking for a passionate, hands-on, Junior Cloud & Infrastructure Network Engineer. The role is pivotal in delivering Operational Support for several ongoing projects. Reporting to the Technical Delivery Lead, you will join a team of expert engineers and execute against a global strategy to deliver a flexible and dynamic workplace experience, enabling our people to access services from any...

We are looking for a passionate person who will play a key role in designing new services, making the changes to the existing in order, to provide a robust and scalable environment. This role requires working closely with the project team and other team leaders to ensure that consistent efficient delivery is achieved. This an opportunity for a hands-off technical lead who has passion and is pr...

Reporting to the Head of IT Operations, the Digital Infrastructure Programme Manager is accountable for all aspects of programme delivery to underpin Motability Operations' digital strategy. Examples of digital infrastructure initiatives include: • Delivery of cloud platform capability and automation • Strategic network development • Application re-platform ...

This is a critical hands-on leadership position that heads up the technical security operations capability; reporting to the Cyber Security & Resilience Manager. The role is responsible for proactively monitoring and defending critical data and the resilience of systems and networks from external and internal threats. Security operations is a critical part of the cyber security team, w...

The key responsibility of this role is to plan and deliver enhancement projects to the existing customer website and to work with the Digital Customer Programme to manage integrations to the new digital platform adhering to Motability Operations quality expectations, as per agreed timelines, and within agreed budget and project tolerances. Working closely with the Digital Customer Programm...

We are looking for a Data Engineer to join our development team on high profile projects. The candidate should be able to demonstrate experience of building Oracle based data warehouses using popular data integration and transformation tools as a part of an overall analytics solution. The candidate should have hands on technical experience in programming, SQL and data manipulation/transformati...